The NCC, in its 2019 first quarter enforcement report, stated that the network providers flouted different industry regulations such as automatic renewal of data subscription, wrongful disconnection of an interconnect carrier and breaking the Do-Not-Disturb directive.
The commission said it found Airtel wanting in its Quality of Service regulation by disconnecting an interconnect carrier, Exchange Telecommunications Limited, without getting the necessary approval.
The telecoms regulator said it had thus imposed a total fine of N121m on Airtel.
The NCC said, “Airtel Networks Limited, having contravened the provisions of the Quality of Service Regulations, 2013 and Enforcement Processes Regulations, 2005 by disconnecting Exchange Telecommunications Limited without the commission’s approval, was sanctioned on March 28, 2019, to pay the sum of N121,000,000 to the commission.”
Airtel, which is Nigeria’s third-largest network operator, together with 9mobile, was found by the NCC to have placed some subscribers who had opted for full DND on Value Added Service.